Victor came to our house for a Hayward warranty issue.
He was terrific!!! Pacific Paradise Pools is an authorized
Hayward warranty company.

Wow! Where to start! My wife and purchased a new home in 2022 and it had a pool that had not been done, kept up, or remodeled in prob 30 years. We decided to take on the adventure of remodeling our pool and surrounding backyard. We contacted several well reviewed pool companies but we decided on PPP because they made us felt comfortable from the get to go, could tell they were very knowledgeable, and they were very honest. Now I will say that there quote was about 10-15% higher than the other contractors we contacted. But as the old saying goes, you get what you pay for! And boy did we get exactly what we were looking for and then some!

Their whole team from start to finish was unbelievably professional, courteous, reliable, responsive, and their craftsmanship and work was astonishing. I've worked in construction for over 15 years and I could tell right away these guys ran a tight ship and were not messing around. And let me tell you, we had a lot of little changes that we wanted to add or deduct during the project and they were very easy to deal with in that regard and went above and beyond the normal scope of work to make sure my wife and I were satisfied.

They also exceeded our timeline by almost 6 weeks which my wife and I were thrilled about because our pool was completed right before the big holiday season so all our friends and family were able to see it and enjoy it. In the pool industry beating timelines usually never happens. We heard so many horror stories before beginning this process so it was surprising to see how fast these guys moved. All while doing exceptional work.

If you're looking for a pool contractor this is who would I recommend to anybody. I want to give a special thanks to Kelly, Jay, Lee, Victor, and Reymundo for their professionalism, attention to detail, and supreme communication throughout the whole process.

Absolutely excellent in every way. Bert and Victor were the two employees that we worked with the most and they exceeded our expectations by going above and beyond at every step of the process. Friendly, reliable, helpful, and most importantly, excellent at their craft. My husband and I had a vague idea of what we wanted, and Bert's expert advice was incredibly helpful in guiding our design without ever being pushy. Every contractor and employee was efficient and respectful. Victor went out of his way to help us set up our equipment and he took the time to explain the systems extremely well. At every point in the process, we have been met with responsive service and excellent results. We have been budget-conscious throughout the process, and we are completely satisfied with our pool and spa. We went from having an ordinary backyard to an in-home resort! Do yourself a favor and hire Paradise Pools!

Complete remodeling of a 30-year-old pool and Jacuzzi.(Pacific Paradise Pools) did a fantastic job. Rich Tonti and his team were on top of every detail. Quality was top-notch. We recommend them without hesitation.